Know who has moved in before you treat
Appearance, tell-tale signs, favourite hiding spots, risks and the right treatment: nine guides to put a name to the intruder, in your home or your business.
Rodents
They chew through things, soil what they touch and slip through the smallest openings.
Crawling insects
Hidden by day, active at night, tucked away in cracks.
03Cockroach
Blattella germanica
One cockroach seen at night means a hidden colony nearby, somewhere warm and damp.
- Health
- Damage
- Breeding
04Bed bug
Cimex lectularius
It travels in luggage and waits for night, hidden a few centimetres from you.
- Health
- Damage
- Breeding
05Ant
Lasius niger, Monomorium pharaonis
The workers on your worktop are only the visible part of the colony.
- Health
- Damage
- Breeding
06Flea
Ctenocephalides felis
On the pet you see the adults; everything else hides in the rugs.
- Health
- Damage
- Breeding
Flying insects
Wasps and hornets: the real risk is the nest.
07Asian hornet
Vespa velutina nigrithorax
Dark body, yellow legs, nest up high: watch from a distance, never touch.
- Health
- Damage
- Breeding
08Wasp
Vespula vulgaris, Vespula germanica
The nest often hides in a wall, a roof or the ground: the coming and going gives it away.
- Health
- Damage
- Breeding
Textile & food pests
Their larvae feed on wool, flour and stored food.
Four stages, whatever the intruder
- 01
Locate
Torch-lit inspection of warm, damp corners, monitoring traps set, harbourages marked on a plan.
- 02
Treat
Targeted insect treatment (bait gel, growth regulator, dry steam) or rodent control with secured bait stations.
- 03
Check
Follow-up visit built into the protocol, monitoring traps read, adjustment if activity remains.
- 04
Prevent
Same-day photo report, gaps sealed, hygiene and storage advice, active vigilance.
Know which pest you are dealing with?
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