Property managers & co-ownerships
Tenants, owners and the residents' council all see what is being done. We locate the source in flats and common areas, treat it, check it and document every visit.
- Certibiocide technicians
- 2-hour slots
- Same-day photo report
- Monitoring traps left in place
Repère ProtocolWhat you get
- Hotspot map of the building
- Same-day photo report by email
- Notice to inform residents
- Trap readings at the follow-up visit
- Follow-up file for the residents' council
Cockroach and pest control for apartment buildings
When a third-floor tenant spots cockroaches in the kitchen, the colony is often somewhere else: behind a shared meter, in the riser that serves the whole stack of flats, at the bottom of the rubbish chute. Cockroaches follow the warmth and damp of pipes and ducts, not the boundaries between flats. Treating one home brings a few weeks of relief; finding the shared source settles it for everyone.
ExpertCafard works for residents and for the people who run the building: owner-occupiers, tenants, professional or volunteer managing agents (syndics) and residents' councils. The Repère Protocol then covers the whole building: monitoring traps in common areas and in volunteers' flats, a map of the hotspots, coordinated treatment, a follow-up visit and a photo report the managing agent can pass on to residents.
We find the source before we treat
The Repère Protocol always follows the same order: find where the pests live, treat right there, check with monitoring traps, then fill the gaps and advise the occupants.
- 01
Locate
Torch-in-hand inspection of warm, damp common areas (bin room, rubbish chute, risers, boiler room, cellars) and of the kitchens reported. Monitoring traps set, hotspots mapped.
- 02
Treat
Coordinated treatment of shared hotspots and affected flats: gel bait in spots, insect growth regulator, targeted spraying. For rodents, secure numbered bait stations.
- 03
Check
Follow-up visit built into the protocol: monitoring traps read flat by flat, treatment adjusted wherever activity remains.
- 04
Prevent
Photo report, gaps between flats filled (risers, pipe penetrations, traps), advice for residents and active vigilance in common areas.
What it means for you
A hotspot map of the building
Numbered monitoring traps in common areas and in the flats of residents who agree: within a few days you know where the infestation starts and which stacks are affected. You receive the annotated plan.
A photo report after every visit
Areas inspected, gel points applied, gaps filled: the report arrives by email the same day, and the managing agent can forward it as is to owners and tenants.
A complete follow-up file
Reports, plans and product safety data sheets are kept together in one file, handy for a general meeting, a tenant complaint or a change of managing agent.
Residents kept informed
A print-ready notice for the hall, 2-hour appointment slots in flats, clear instructions before and after treatment. Nobody is caught off guard.
Cockroaches first, and the rest too
- German cockroaches (kitchens, stacks, risers)
- Oriental cockroaches (cellars, rubbish chutes)
- Bed bugs (adjoining flats)
- Rats and mice (cellars, courtyards, bin rooms)
- Fleas (cellars, empty flats)
- Wasps and hornets (lofts, façades)
Who it's for
- Owner-occupiers
- Tenants
- Residents' councils
- Professional managing agents
- Volunteer managers
- Landlords and letting agents
Who is responsible for what
The règlement sanitaire départemental (local public-health code) requires buildings and their outbuildings to be kept clean and the necessary steps taken against insects and rodents. Common areas are the responsibility of the owners' association, represented by the managing agent.
In a rented flat, the landlord must hand over a home free of pests and parasites (French law of 6 July 1989, amended by the 2018 ELAN law), while the occupant handles day-to-day upkeep. A dated report for each visit lets everyone see what was done, where and when.
Paris and all of Île-de-France
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6 towns
Who pays for cockroach treatment in the building?
Treating common areas is a co-ownership expense, shared according to the building rules. Inside a flat it depends on the case: owner-occupier, landlord at the start of a tenancy, tenant for routine upkeep. The managing agent decides case by case, and our report helps document where the problem came from.
I'm a tenant with cockroaches: where do I start?
Tell your landlord or the managing agent, especially if neighbours are seeing them too: a shared source is treated at building level. You can also book a visit to your own flat online; the photo report can then be used by the co-ownership.
Does the general meeting have to vote?
A one-off job in common areas usually falls under the managing agent's day-to-day management. Year-round follow-up goes into the annual budget; we supply a detailed quote and a short brief to attach to the meeting notice if the residents' council wants a vote.
Does every flat have to be treated?
Not necessarily. Monitoring traps show which flats and stacks are affected. We treat the shared hotspots and the flats concerned, then widen the scope if the follow-up visit finds activity elsewhere.
Are the products safe for children and pets?
Our technicians hold the Certibiocide and use approved products, applied in targeted spots rather than sprayed everywhere. Rodent stations are fixed in place and out of reach of children and pets. Every resident gets instructions before the visit.
Our other offers for buildings and businesses
A clear plan for everyone living in the building
Tell us the address, the number of flats and what residents are reporting. We'll suggest an inspection, a detailed quote and a schedule.
A tenant or owner with the problem in your own home? Book your visit online →