Pick the service, see the total including VAT, pay online: the technician turns up without a surprise bill.
When cockroaches move into a kitchen, you want a quick answer and a clear budget. Haggling with a technician while roaches scuttle under the sink is nobody's idea of a calm decision.
Our booking flow prices the job from three things you enter: the pest, the floor area and the number of visits. The total including VAT appears before you confirm, payment is by card through Stripe, and an e-mail confirms your 2-hour slot.
The amount updates as you choose the service, the floor area and the number of visits.
Card details are processed by Stripe and never pass through our team.
You set the day and the window; the technician arrives within it.
If the real job goes beyond the booking, the technician explains why and prices the extra: you accept it in writing, or not.
You pay for the Repère Protocol set out for the service: a torch-lit search for harbourages with monitoring traps, targeted treatment, sealing of the small gaps included, a photo report and, where the protocol provides for it, a follow-up visit.
Paying when you book also reserves the technician and kit for your window, so your appointment is kept and our rounds stay on time.
A bigger area than stated, roaches also coming up from the flat below through a shared duct, a colony living in a suspended ceiling: the technician shows you what he finds, offers a priced extra and lets you decide. Without your consent, he does exactly what you booked.
If the visit cannot go ahead because of us, you get a refund. Rescheduling and cancellation rules are in our terms and conditions.
Tenant or owner, you book in a few minutes at the listed price, with no waiting for a call-back to get a figure.
Restaurants, food shops, managing agents or landlords with several addresses get a dedicated quote or contract, itemised line by line.
Yes, the total displayed before you confirm includes VAT.
An online booking is paid online when you confirm it. Business customers under contract are invoiced according to their contract terms.
Get in touch to ask for a new date. The notice periods are set out in our terms of use and sale.